Axis provides 3 years limited hardware warranty depending on the product.
AXIS Extended Warranty is a service available for purchase offering the possibility to extend such Warranty. It covers cameras, video encoders, video decoders and physical access control products, and is sold in 2-year extension blocks for a total warranty period of maximum 5 years.
You need to order and register the extended warranty within 6 months from product purchase.
Extend the warranty in 4 basic steps
This is all you need to do:
- Order a warranty code that includes as many warranty extensions as you need, for a total warranty period of maximum five years.
- Collect your network video products in a site in MyInventory.
- Redeem the warranty code in MyInventory.
- Finally, register warranty extensions for each network video product in MyInventory.