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Availability and Pricing of Storage Products

18 November 2011

Bosch Security Systems, Inc.

 

November 14, 2011

Dear Valued Customers:

As you may be aware, Thailand produces nearly half of the world's hard disk drives (HDD), and production of HDDs has been severely impacted by catastrophic flooding. We are doing everything in our power to minimize the impact of this natural disaster on your business. However, certain video recording devices will have limited availability until suppliers are able to resume production and delivery of the necessary components.

 

For the time being, we have adequate stocks of most DVRs, but for 700 Series Recorders we will only deliver products with one internal hard disk. By limiting the internal storage, we can maximize the installations you are able to complete, with the option to easily add additional disks once HDD production and availability increases.

 

In addition, the limited supply of HDDs has substantially increased market prices. While we have striven to offset the rise in costs, we cannot fully absorb the increase. Therefore, effective November 15, 2011, we will introduce a price increase on our digital video recorders and disk arrays. We regret that we must take this action, but we trust you understand why it is necessary. Pricing details will be included in an updated price list available December 1, 2011. We plan to reverse this increase as soon as market pricing for HDDs allows and will provide you with regular updates until the situation is resolved.

 

The natural disaster in Thailand is disrupting the supply of many electronic components used in video surveillance equipment but only impacts Bosch video recording and storage products. The rest of our broad portfolio is unaffected and remains at normal availability levels and pricing.

 

We thank you for your continued business and your understanding as we work with our suppliers. If you have questions about availability or pricing of our video recording and storage products, please contact our customer service team at 800-289-0096.

 

Sincerely,

Jeremy Hockham

President of Sales - Americas

Bosch Security Systems, Inc.

 

 



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